{"id":11,"date":"2026-01-30T09:34:31","date_gmt":"2026-01-30T09:34:31","guid":{"rendered":"https:\/\/x5tech.com.tr\/?page_id=11"},"modified":"2026-02-02T10:19:29","modified_gmt":"2026-02-02T10:19:29","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/x5tech.com.tr\/index.php\/refund_returns\/","title":{"rendered":"Geri \u00d6deme ve \u0130ade Politikas\u0131"},"content":{"rendered":"<p><\/p>\n<h2 data-start=\"592\" data-end=\"637\"><strong data-start=\"595\" data-end=\"637\">Geri \u00d6deme ve \u0130ade Politikas\u0131 \u2013 X5Tech<\/strong><\/h2>\n<p data-start=\"639\" data-end=\"674\"><strong data-start=\"639\" data-end=\"674\">1. Cayma Hakk\u0131 (Mesafeli Sat\u0131\u015f)<\/strong><\/p>\n<ul data-start=\"675\" data-end=\"895\">\n<li data-start=\"675\" data-end=\"895\">\n<p data-start=\"677\" data-end=\"895\">T\u00fcketiciler, 6502 say\u0131l\u0131 T\u00fcketicinin Korunmas\u0131 Hakk\u0131nda Kanun \u00e7er\u00e7evesinde, \u00fcr\u00fcn\u00fcn kendilerine teslim edildi\u011fi tarihten itibaren <strong data-start=\"806\" data-end=\"823\">14 g\u00fcn i\u00e7inde<\/strong> herhangi bir gerek\u00e7e g\u00f6stermeksizin s\u00f6zle\u015fmeden cayma hakk\u0131na sahiptir.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"897\" data-end=\"918\"><strong data-start=\"897\" data-end=\"918\">2. \u0130ade Ko\u015fullar\u0131<\/strong><\/p>\n<ul data-start=\"919\" data-end=\"1237\">\n<li data-start=\"919\" data-end=\"1047\">\n<p data-start=\"921\" data-end=\"1047\">\u0130ade edilecek \u00fcr\u00fcn\u00fcn <strong data-start=\"942\" data-end=\"959\">kullan\u0131lmam\u0131\u015f<\/strong>, <strong data-start=\"961\" data-end=\"973\">hasars\u0131z<\/strong>, <strong data-start=\"975\" data-end=\"999\">orijinal ambalaj\u0131nda<\/strong> ve t\u00fcm aksesuarlar\u0131yla birlikte olmas\u0131 gerekir.<\/p>\n<\/li>\n<li data-start=\"1048\" data-end=\"1140\">\n<p data-start=\"1050\" data-end=\"1140\">\u00dcr\u00fcnle birlikte orijinal fatura veya sipari\u015f bilgileri mutlaka iade paketine eklenmelidir.<\/p>\n<\/li>\n<li data-start=\"1141\" data-end=\"1237\">\n<p data-start=\"1143\" data-end=\"1237\">\u0130ade talebi, kargo ile g\u00f6nderilmeden \u00f6nce m\u00fc\u015fteri hizmetleri veya site \u00fczerinden yap\u0131lmal\u0131d\u0131r.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1239\" data-end=\"1257\"><strong data-start=\"1239\" data-end=\"1257\">3. \u0130ade S\u00fcreci<\/strong><\/p>\n<ul data-start=\"1258\" data-end=\"1495\">\n<li data-start=\"1258\" data-end=\"1330\">\n<p data-start=\"1260\" data-end=\"1330\">\u0130ade talebiniz onayland\u0131ktan sonra \u00fcr\u00fcn\u00fc belirtilen adrese g\u00f6nderiniz.<\/p>\n<\/li>\n<li data-start=\"1331\" data-end=\"1400\">\n<p data-start=\"1333\" data-end=\"1400\">\u00d6nceden bildirim yap\u0131lmadan g\u00f6nderilen iadeler kabul edilmeyebilir.<\/p>\n<\/li>\n<li data-start=\"1401\" data-end=\"1495\">\n<p data-start=\"1403\" data-end=\"1495\">\u0130ade kargosu genellikle m\u00fc\u015fteri sorumlulu\u011fundad\u0131r (baz\u0131 kampanyalarda firma kar\u015f\u0131layabilir).<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1497\" data-end=\"1523\"><strong data-start=\"1497\" data-end=\"1523\">4. Geri \u00d6deme (Refund)<\/strong><\/p>\n<ul data-start=\"1524\" data-end=\"1838\">\n<li data-start=\"1524\" data-end=\"1622\">\n<p data-start=\"1526\" data-end=\"1622\">\u0130ade edilen \u00fcr\u00fcn taraf\u0131m\u0131za ula\u015ft\u0131ktan ve kontrol edildikten sonra geri \u00f6deme i\u015flemi ba\u015flat\u0131l\u0131r.<\/p>\n<\/li>\n<li data-start=\"1623\" data-end=\"1753\">\n<p data-start=\"1625\" data-end=\"1753\">Geri \u00f6deme tutar\u0131, \u00f6demenin yap\u0131ld\u0131\u011f\u0131 y\u00f6ntemle (\u00f6rne\u011fin kredi kart\u0131 veya banka hesab\u0131) en ge\u00e7 <strong data-start=\"1719\" data-end=\"1733\">14 i\u015f g\u00fcn\u00fc<\/strong> i\u00e7inde iade edilir.<\/p>\n<\/li>\n<li data-start=\"1754\" data-end=\"1838\">\n<p data-start=\"1756\" data-end=\"1838\">\u00dcr\u00fcnde eksik veya kullan\u0131m izleri varsa geri \u00f6deme tutar\u0131ndan kesinti yap\u0131labilir.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1840\" data-end=\"1870\"><strong data-start=\"1840\" data-end=\"1870\">5. \u0130ade Edilemeyen \u00dcr\u00fcnler<\/strong><\/p>\n<ul data-start=\"1871\" data-end=\"2105\">\n<li data-start=\"1871\" data-end=\"1961\">\n<p data-start=\"1873\" data-end=\"1961\">Hijyen, sa\u011fl\u0131k veya ki\u015fisel kullan\u0131m \u00fcr\u00fcnleri (kutusu a\u00e7\u0131lm\u0131\u015f veya kullan\u0131lm\u0131\u015f \u00fcr\u00fcnler),<\/p>\n<\/li>\n<li data-start=\"1962\" data-end=\"2021\">\n<p data-start=\"1964\" data-end=\"2021\">Ki\u015fiye \u00f6zel \u00fcretilmi\u015f veya \u00fczerine isim yaz\u0131lm\u0131\u015f \u00fcr\u00fcnler,<\/p>\n<\/li>\n<li data-start=\"2022\" data-end=\"2105\">\n<p data-start=\"2024\" data-end=\"2105\">Dijital i\u00e7erik, yaz\u0131l\u0131m lisans\u0131 gibi \u00fcr\u00fcnler kanunen iade kapsam\u0131nda olmayabilir.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2107\" data-end=\"2129\"><strong data-start=\"2107\" data-end=\"2129\">6. Garanti Kapsam\u0131<\/strong><\/p>\n<ul data-start=\"2130\" data-end=\"2342\">\n<li data-start=\"2130\" data-end=\"2240\">\n<p data-start=\"2132\" data-end=\"2240\">\u00dcr\u00fcnler firma garantisi veya \u00fcretici garantisi kapsam\u0131nda olabilir; garanti \u015fartlar\u0131 ayr\u0131 belge ile sunulur.<\/p>\n<\/li>\n<li data-start=\"2241\" data-end=\"2342\">\n<p data-start=\"2243\" data-end=\"2342\">Ar\u0131zal\u0131 veya \u00fcretim hatal\u0131 \u00fcr\u00fcnler i\u00e7in garanti talebi veya de\u011fi\u015fim\/onar\u0131m s\u00fcre\u00e7leri y\u00fcr\u00fct\u00fclebilir.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2344\" data-end=\"2359\"><strong data-start=\"2344\" data-end=\"2359\">7. \u0130leti\u015fim<\/strong><\/p>\n<ul data-start=\"2360\" data-end=\"2555\">\n<li data-start=\"2360\" data-end=\"2555\">\n<p data-start=\"2362\" data-end=\"2458\">\u0130ade ve geri \u00f6deme ile ilgili talepleriniz i\u00e7in X5Tech m\u00fc\u015fteri hizmetleri ile ileti\u015fime ge\u00e7iniz:<\/p>\n<ul data-start=\"2461\" data-end=\"2555\">\n<li data-start=\"2461\" data-end=\"2506\">\n<p data-start=\"2463\" data-end=\"2506\">E-posta:&nbsp;&nbsp;<strong data-start=\"2482\" data-end=\"2504\"><a rel=\"noopener\" data-start=\"2484\" data-end=\"2502\">info@x5tech.com.tr<\/a><\/strong><\/p>\n<\/li>\n<li data-start=\"2509\" data-end=\"2555\">\n<p data-start=\"2511\" data-end=\"2555\">Telefon: 0542 638 52 01<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Geri \u00d6deme ve \u0130ade Politikas\u0131 \u2013 X5Tech 1. Cayma Hakk\u0131 (Mesafeli Sat\u0131\u015f) T\u00fcketiciler, 6502 say\u0131l\u0131 T\u00fcketicinin Korunmas\u0131 Hakk\u0131nda Kanun \u00e7er\u00e7evesinde, \u00fcr\u00fcn\u00fcn kendilerine teslim edildi\u011fi tarihten itibaren 14 g\u00fcn i\u00e7inde herhangi bir gerek\u00e7e g\u00f6stermeksizin s\u00f6zle\u015fmeden cayma hakk\u0131na sahiptir. 2. \u0130ade Ko\u015fullar\u0131 \u0130ade edilecek \u00fcr\u00fcn\u00fcn kullan\u0131lmam\u0131\u015f, hasars\u0131z, orijinal ambalaj\u0131nda ve t\u00fcm aksesuarlar\u0131yla birlikte olmas\u0131 gerekir. \u00dcr\u00fcnle birlikte&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/x5tech.com.tr\/index.php\/wp-json\/wp\/v2\/pages\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/x5tech.com.tr\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/x5tech.com.tr\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/x5tech.com.tr\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/x5tech.com.tr\/index.php\/wp-json\/wp\/v2\/comments?post=11"}],"version-history":[{"count":3,"href":"https:\/\/x5tech.com.tr\/index.php\/wp-json\/wp\/v2\/pages\/11\/revisions"}],"predecessor-version":[{"id":663,"href":"https:\/\/x5tech.com.tr\/index.php\/wp-json\/wp\/v2\/pages\/11\/revisions\/663"}],"wp:attachment":[{"href":"https:\/\/x5tech.com.tr\/index.php\/wp-json\/wp\/v2\/media?parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}